Skip to main content

Technical Support

WeChat Support

Scan the QR code below to add WeChat support

Email Support

Send email to service@mixroute.ai

Business Cooperation

For business cooperation, please contact us through:
Business hours: Monday to Friday, 9:00 AM - 6:00 PM (Beijing Time)

Frequently Asked Questions

Before contacting us, you may want to check these common questions:

API Key Invalid?

Learn about proper Base URL and API Key configuration

How to Choose Models?

Choose the best AI model for your use case

Need a Proxy?

Understand network access and proxy requirements

Data Security

Learn about our data security measures